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The Effect of Effective Communication and Teacher Competence on Educational Quality through Teacher Performance in State Elementary Schools in Serang Regency

A Study on Teacher Performance as a Mediating Variable

Authors

  • Hasbiyah Universitas Bina Bangsa
    • Dewi Surani Universitas Bina Bangsa
      • Nuryanti Universitas Bina Bangsa

        DOI:

        https://doi.org/10.59211/mjpjetl.v4i2.489

        Keywords:

        effective communication, teacher competence, teacher performance, educational quality, state elementary school

        Abstract

        This study aims to analyze the effect of effective communication and teacher competence on educational quality through teacher performance in state elementary schools in Serang Regency. This research used a quantitative approach with a survey method. The population in this study consisted of all state elementary school teachers in Serang Regency, with the sample collected using a proportional random sampling technique. Data collection was conducted through questionnaires that had been tested for validity and reliability. The data were analyzed using Structural Equation Modeling (SEM) or path analysis. The results showed that: (1) effective communication has a positive and significant effect on teacher performance; (2) teacher competence has a positive and significant effect on teacher performance; (3) effective communication has a positive and significant effect on educational quality; (4) teacher competence has a positive and significant effect on educational quality; (5) teacher performance has a positive and significant effect on educational quality; and (6) effective communication and teacher competence have a positive and significant indirect effect on educational quality through teacher performance as a mediating variable.

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        3
        • Indonesia

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          Universitas Bina Bangsa

        • Indonesia

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          Universitas Bina Bangsa

        • Indonesia

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          Universitas Bina Bangsa

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        Published

        21-10-2026

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        Educational Administration and Management

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        Cite this article

        Hasbiyah, H., Surani, D., & Nuryanti, N. (2026). The Effect of Effective Communication and Teacher Competence on Educational Quality through Teacher Performance in State Elementary Schools in Serang Regency: A Study on Teacher Performance as a Mediating Variable. Journal of Education and Teaching Learning, 4(2), 1209–1218. https://doi.org/10.59211/mjpjetl.v4i2.489

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