The Effect of Servant Leadership and Teacher Pedagogical Competence on Teacher Performance through Quality Culture in Private Elementary Schools in Serang City

Islahiyah .; Uli Wildan .; Mutoharoh .

doi:10.59211/mjpjetl.v4i2.494

Educational Administration and Management Open access

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Journal: Journal of Education and Teaching Learning
ISSN: e-ISSN 2986-3015 · p-ISSN 2986-3791
Issue: Vol.4 No.2 October (2026)
Section: Educational Administration and Management
Pages: 1410-1420
Article ID: 494
Submitted: 18-09-2026
Published: 21-10-2026
Language: English
License: CC BY-NC-SA 4.0
DOI: 10.59211/mjpjetl.v4i2.494

The Effect of Servant Leadership and Teacher Pedagogical Competence on Teacher Performance through Quality Culture in Private Elementary Schools in Serang City

Authors

Islahiyah Program Studi Magister Pendidikan, Program Pascasarjana, Universitas Bina Bangsa, Banten, Indonesia
Uli Wildan Nuryanto Program Studi Magister Pendidikan, Program Pascasarjana, Universitas Bina Bangsa, Banten, Indonesia
Mutoharoh Program Studi Magister Pendidikan, Program Pascasarjana, Universitas Bina Bangsa, Banten, Indonesia

DOI:

https://doi.org/10.59211/mjpjetl.v4i2.494

Keywords:

servant leadership, kompetensi pedagogik, budaya mutu, kinerja guru, PLS-SEM

Abstract

Penelitian ini bertujuan menguji dan menjelaskan pengaruh servant leadership dan kompetensi pedagogik guru terhadap kinerja guru, baik secara langsung maupun tidak langsung melalui budaya mutu, pada sekolah dasar swasta di Kota Serang. Penelitian menggunakan pendekatan kuantitatif dengan desain survei. Data primer dikumpulkan melalui kuesioner berskala Likert lima poin yang disebarkan kepada 200 orang guru dari 13 sekolah dasar swasta di Kota Serang, yang dipilih dengan teknik purposive sampling dan dialokasikan secara proporsional pada tiap kecamatan. Data dianalisis menggunakan statistik deskriptif metode three box dan Partial Least Squares Structural Equation Modeling (PLS-SEM) dengan bantuan perangkat lunak SmartPLS. Seluruh butir instrumen dinyatakan valid dan reliabel. Hasil pengujian model struktural menunjukkan bahwa servant leadership dan kompetensi pedagogik guru berpengaruh positif dan signifikan terhadap budaya mutu, dengan kompetensi pedagogik guru sebagai prediktor paling dominan. Servant leadership, kompetensi pedagogik guru, dan budaya mutu masing-masing berpengaruh positif dan signifikan terhadap kinerja guru, dengan budaya mutu sebagai prediktor paling kuat. Budaya mutu juga terbukti memediasi pengaruh servant leadership dan kompetensi pedagogik guru terhadap kinerja guru secara signifikan. Model penelitian memiliki nilai kecocokan yang tergolong tinggi. Peningkatan kinerja guru pada sekolah dasar swasta memerlukan penguatan servant leadership kepala sekolah dan kompetensi pedagogik guru secara bersamaan, yang bekerja baik secara langsung maupun melalui penguatan budaya mutu sekolah sebagai mekanisme penghubung. Penelitian ini terbatas pada guru sekolah dasar swasta di satu wilayah kota, menggunakan desain potong lintang, serta hanya melibatkan tiga variabel utama sehingga belum menjangkau faktor lain yang berpotensi memengaruhi kinerja guru.

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Indonesia

Author Corresponding author

Program Studi Magister Pendidikan, Program Pascasarjana, Universitas Bina Bangsa, Banten, Indonesia
Indonesia

Author

Program Studi Magister Pendidikan, Program Pascasarjana, Universitas Bina Bangsa, Banten, Indonesia
Indonesia

Author

Program Studi Magister Pendidikan, Program Pascasarjana, Universitas Bina Bangsa, Banten, Indonesia

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References

Alauddin, N., & Yamada, S. (2022). TQM model based on Deming prize for schools. International Journal of Quality and Service Sciences, 14(4), 635 sampai 651. https://doi.org/10.1108/IJQSS-09-2021-0131

Bayangkari, A. A. G., Yudana, M., & Widiana, I. W. (2024). The influence of servant leadership on job satisfaction and impact on teacher performance of junior high school in the Central Lombok District. International Journal of Religion, 5(4), 1 sampai 10. https://doi.org/10.61707/yfefnq32

Budiarto, Y. A., Karnawati, T. A., & Handarini, D. M. (2024). The impact of school culture on teacher efficacy through teacher leadership as an intervening variable in Regents Secondary School Bali. Kelola: Jurnal Manajemen Pendidikan, 11(2), 129 sampai 145. https://doi.org/10.24246/j.jk.2024.v11.i2.p129-145

Dami, Z. A., Imron, A., Burhanuddin, B., & Supriyanto, A. (2022). Servant leadership and job satisfaction: The mediating role of trust and leader member exchange. Frontiers in Education, 7, 1 sampai 18. https://doi.org/10.3389/feduc.2022.1036668

Du, J., Quddoos, M. U., Latif, M., Abbas, S. M., Siddiqi, A. A., & Amin, M. S. (2024). Exploring the nexus between servant teacher leadership behaviour, psychological empowerment, and cognitive learning: Evidence from universities of Pakistan. Current Psychology, 43(18), 16148 sampai 16159. https://doi.org/10.1007/s12144-023-05505-0

Ekawati, V., Fitria, H., & Mulyadi. (2023). Pengaruh kompetensi pedagogik dan profesional terhadap kinerja guru SMP Negeri di Kecamatan Pangkalan Lampam. Journal on Education, 5(3). https://doi.org/10.31004/joe.v5i3.1587

Gao, S., & Huang, J. H. (2024). The relationship between college teachers' perceived servant leadership and teachers' organizational citizenship behavior: The mediating effect of teachers' psychological capital. Eurasian Journal of Educational Research, 110, 268 sampai 280. https://doi.org/10.14689/ejer.2024.110.16

Ghasemy, M., Akbarzadeh, M., & Gaskin, J. E. (2022). Being satisfied and serving communities as outcomes of servant leadership in the academic context: Policies based on a multi level structural equation model. Asia Pacific Education Review, 23(1), 69 sampai 86. https://doi.org/10.1007/s12564-021-09702-z

Hair, J. F., & Alamer, A. (2022). Partial least squares structural equation modeling (PLS SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3), 100027. https://doi.org/10.1016/j.rmal.2022.100027

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2022). An introduction to structural equation modeling. Cogent Business and Management, 9(1), 2102127. https://doi.org/10.1080/23311975.2022.2102127

Herningrum, I., Ekawarna, E., Khairinal, K., Hadiyanto, H., & Sarmigi, E. (2023). Mediation effect of job satisfaction on the effect of participatory leadership style and individual creativity on senior high school teacher performance in Kerinci District. PPSDP International Journal of Education, 2(2), 230 sampai 244. https://doi.org/10.59175/pijed.v2i2.125

Huda, M., & Alderite, T. (2024). School culture and leadership behavior as predictors of job satisfaction among private elementary school teachers: An explanatory sequential design. TOFEDU: The Future of Education Journal, 3(5), 1680 sampai 1693. https://doi.org/10.61445/tofedu.v3i5.311

Iqbal, S., Taib, C. A. B., & Razalli, M. R. (2024). The effect of accreditation on higher education performance through quality culture mediation: The perceptions of administrative and quality managers. The TQM Journal, 36(2). https://doi.org/10.1108/TQM-11-2022-0322

Krisnawati, Yulaeha, S., & Budiastra, K. (2022). Pengaruh kompetensi pedagogik dan profesional guru terhadap motivasi belajar peserta didik sekolah dasar. Jurnal Basicedu, 6(1). https://doi.org/10.31004/basicedu.v6i1.2181

Mahmood, W., Ismail, S. N., & Omar, M. N. (2024). Mediating role of school climate and job satisfaction in total quality management and school performance. Malaysian Journal of Learning and Instruction, 21(2). https://doi.org/10.32890/mjli2024.21.2.5

Meilando, R., Nurhayati, M., & Listyarini, S. (2023). The influence of servant leadership and organizational justice on teacher performance mediated by teacher job loyalty. International Journal of Management and Digital Business, 2(2), 77 sampai 84. https://doi.org/10.54099/ijmdb.v2i2.769

Mu'arif, M. H. (2023). Pengaruh kompetensi pedagogik, kompetensi profesional, kompetensi kepribadian dan kompetensi sosial terhadap kinerja guru MA Darussalam Katimoho Kedamean Gresik. Jurnal Manajerial Bisnis, 6(3). https://doi.org/10.37504/jmb.v6i3.533

Nyimbili, F., & Nyimbili, L. (2024). Types of purposive sampling techniques with their examples and application in qualitative research studies. British Journal of Multidisciplinary and Advanced Studies, 5(1), 90 sampai 99. https://doi.org/10.37745/bjmas.2022.0419

Parveen, K., Phuc, T. Q. B., Alghamdi, A. A., Kumar, T., Aslam, S., Shafiq, M., & Saleem, A. (2024). The contribution of quality management practices to student performance: Mediated by school culture. Heliyon, 10(14), e34892. https://doi.org/10.1016/j.heliyon.2024.e34892

Saepurohman, L., & Satori, D. (2021). The effect of servant leadership on teacher performance. Proceedings of the 4th International Conference on Research of Educational Administration and Management, 189 sampai 192. https://doi.org/10.2991/assehr.k.210212.040

Wati, D. P., Wahyuni, N., Fatayan, A., & Bachrudin, A. A. (2022). Analisis kepemimpinan kepala sekolah di sekolah dasar. Jurnal Basicedu, 6(5), 7970 sampai 7977. https://doi.org/10.31004/basicedu.v6i5.1350

Welana, W., & Suryani, L. (2024). Signifikansi kompetensi pedagogik terhadap kinerja guru di sekolah dasar. Socratika: Journal of Progressive Education and Social Inquiry, 1(2). https://doi.org/10.58230/socratika.v1i2.82

Witarsa, R., & Rizki, L. M. (2022). Analisis pengembangan kompetensi profesional guru di sekolah dasar. Jurnal Pendidikan Tambusai, 6(1), 4114 sampai 4121. https://doi.org/10.31004/jptam.v6i1.3514

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21-10-2026

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Vol.4 No.2 October (2026)

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Educational Administration and Management

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References

Alauddin, N., & Yamada, S. (2022). TQM model based on Deming prize for schools. International Journal of Quality and Service Sciences, 14(4), 635 sampai 651. https://doi.org/10.1108/IJQSS-09-2021-0131 DOI Google Scholar
Bayangkari, A. A. G., Yudana, M., & Widiana, I. W. (2024). The influence of servant leadership on job satisfaction and impact on teacher performance of junior high school in the Central Lombok District. International Journal of Religion, 5(4), 1 sampai 10. https://doi.org/10.61707/yfefnq32 DOI Google Scholar
Budiarto, Y. A., Karnawati, T. A., & Handarini, D. M. (2024). The impact of school culture on teacher efficacy through teacher leadership as an intervening variable in Regents Secondary School Bali. Kelola: Jurnal Manajemen Pendidikan, 11(2), 129 sampai 145. https://doi.org/10.24246/j.jk.2024.v11.i2.p129-145 DOI Google Scholar
Dami, Z. A., Imron, A., Burhanuddin, B., & Supriyanto, A. (2022). Servant leadership and job satisfaction: The mediating role of trust and leader member exchange. Frontiers in Education, 7, 1 sampai 18. https://doi.org/10.3389/feduc.2022.1036668 DOI Google Scholar
Du, J., Quddoos, M. U., Latif, M., Abbas, S. M., Siddiqi, A. A., & Amin, M. S. (2024). Exploring the nexus between servant teacher leadership behaviour, psychological empowerment, and cognitive learning: Evidence from universities of Pakistan. Current Psychology, 43(18), 16148 sampai 16159. https://doi.org/10.1007/s12144-023-05505-0 DOI Google Scholar
Ekawati, V., Fitria, H., & Mulyadi. (2023). Pengaruh kompetensi pedagogik dan profesional terhadap kinerja guru SMP Negeri di Kecamatan Pangkalan Lampam. Journal on Education, 5(3). https://doi.org/10.31004/joe.v5i3.1587 DOI Google Scholar
Gao, S., & Huang, J. H. (2024). The relationship between college teachers' perceived servant leadership and teachers' organizational citizenship behavior: The mediating effect of teachers' psychological capital. Eurasian Journal of Educational Research, 110, 268 sampai 280. https://doi.org/10.14689/ejer.2024.110.16 DOI Google Scholar
Ghasemy, M., Akbarzadeh, M., & Gaskin, J. E. (2022). Being satisfied and serving communities as outcomes of servant leadership in the academic context: Policies based on a multi level structural equation model. Asia Pacific Education Review, 23(1), 69 sampai 86. https://doi.org/10.1007/s12564-021-09702-z DOI Google Scholar
Hair, J. F., & Alamer, A. (2022). Partial least squares structural equation modeling (PLS SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3), 100027. https://doi.org/10.1016/j.rmal.2022.100027 DOI Google Scholar
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2022). An introduction to structural equation modeling. Cogent Business and Management, 9(1), 2102127. https://doi.org/10.1080/23311975.2022.2102127 DOI Google Scholar
Herningrum, I., Ekawarna, E., Khairinal, K., Hadiyanto, H., & Sarmigi, E. (2023). Mediation effect of job satisfaction on the effect of participatory leadership style and individual creativity on senior high school teacher performance in Kerinci District. PPSDP International Journal of Education, 2(2), 230 sampai 244. https://doi.org/10.59175/pijed.v2i2.125 DOI Google Scholar
Huda, M., & Alderite, T. (2024). School culture and leadership behavior as predictors of job satisfaction among private elementary school teachers: An explanatory sequential design. TOFEDU: The Future of Education Journal, 3(5), 1680 sampai 1693. https://doi.org/10.61445/tofedu.v3i5.311 DOI Google Scholar
Iqbal, S., Taib, C. A. B., & Razalli, M. R. (2024). The effect of accreditation on higher education performance through quality culture mediation: The perceptions of administrative and quality managers. The TQM Journal, 36(2). https://doi.org/10.1108/TQM-11-2022-0322 DOI Google Scholar
Krisnawati, Yulaeha, S., & Budiastra, K. (2022). Pengaruh kompetensi pedagogik dan profesional guru terhadap motivasi belajar peserta didik sekolah dasar. Jurnal Basicedu, 6(1). https://doi.org/10.31004/basicedu.v6i1.2181 DOI Google Scholar
Mahmood, W., Ismail, S. N., & Omar, M. N. (2024). Mediating role of school climate and job satisfaction in total quality management and school performance. Malaysian Journal of Learning and Instruction, 21(2). https://doi.org/10.32890/mjli2024.21.2.5 DOI Google Scholar
Meilando, R., Nurhayati, M., & Listyarini, S. (2023). The influence of servant leadership and organizational justice on teacher performance mediated by teacher job loyalty. International Journal of Management and Digital Business, 2(2), 77 sampai 84. https://doi.org/10.54099/ijmdb.v2i2.769 DOI Google Scholar
Mu'arif, M. H. (2023). Pengaruh kompetensi pedagogik, kompetensi profesional, kompetensi kepribadian dan kompetensi sosial terhadap kinerja guru MA Darussalam Katimoho Kedamean Gresik. Jurnal Manajerial Bisnis, 6(3). https://doi.org/10.37504/jmb.v6i3.533 DOI Google Scholar
Nyimbili, F., & Nyimbili, L. (2024). Types of purposive sampling techniques with their examples and application in qualitative research studies. British Journal of Multidisciplinary and Advanced Studies, 5(1), 90 sampai 99. https://doi.org/10.37745/bjmas.2022.0419 DOI Google Scholar
Parveen, K., Phuc, T. Q. B., Alghamdi, A. A., Kumar, T., Aslam, S., Shafiq, M., & Saleem, A. (2024). The contribution of quality management practices to student performance: Mediated by school culture. Heliyon, 10(14), e34892. https://doi.org/10.1016/j.heliyon.2024.e34892 DOI Google Scholar
Saepurohman, L., & Satori, D. (2021). The effect of servant leadership on teacher performance. Proceedings of the 4th International Conference on Research of Educational Administration and Management, 189 sampai 192. https://doi.org/10.2991/assehr.k.210212.040 DOI Google Scholar
Wati, D. P., Wahyuni, N., Fatayan, A., & Bachrudin, A. A. (2022). Analisis kepemimpinan kepala sekolah di sekolah dasar. Jurnal Basicedu, 6(5), 7970 sampai 7977. https://doi.org/10.31004/basicedu.v6i5.1350 DOI Google Scholar
Welana, W., & Suryani, L. (2024). Signifikansi kompetensi pedagogik terhadap kinerja guru di sekolah dasar. Socratika: Journal of Progressive Education and Social Inquiry, 1(2). https://doi.org/10.58230/socratika.v1i2.82 DOI Google Scholar
Witarsa, R., & Rizki, L. M. (2022). Analisis pengembangan kompetensi profesional guru di sekolah dasar. Jurnal Pendidikan Tambusai, 6(1), 4114 sampai 4121. https://doi.org/10.31004/jptam.v6i1.3514 DOI Google Scholar

Cite this article

., I., ., U. W., & ., M. (2026). The Effect of Servant Leadership and Teacher Pedagogical Competence on Teacher Performance through Quality Culture in Private Elementary Schools in Serang City. Journal of Education and Teaching Learning, 4(2), 1410–1420. https://doi.org/10.59211/mjpjetl.v4i2.494

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  title = {The Effect of Servant Leadership and Teacher Pedagogical Competence on Teacher Performance through Quality Culture in Private Elementary Schools in Serang City},
  journal = {Journal of Education and Teaching Learning},
  year = {2026},
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